i think one thing i’m bad at and might be my shortfall is that it’s not in my nature to be confrontational.
i don’t know if it’s something i can learn.
to me, the logic is that if someone is POBAR (pissed off beyond all reason), he/she needs time to himself / herself and there isn’t any point in arguing any further. i’d rather just let the person win and walk off. i might just even apologize. the most i could muster is a cold war.